Privacy Policy — Micro Plant Studio LLC

Effective Date: October 9, 2026

Table of Contents

  1. About Us

  2. About This Privacy Policy

  3. What Personal Information We Collect and How We Collect It

  4. How We Use Your Personal Information

  5. Legal Basis for Processing

  6. How We Share Your Personal Information

  7. Your Marketing Choices & Mobile/SMS Data

  8. Data Retention and Deletion

  9. International Transfers

  10. Your Data Protection Rights

  11. Cookies and Tracking Technologies

  12. Children’s Privacy

  13. Changes to This Privacy Policy

  14. Contact Us

1. ABOUT US

In this policy, “We”, “us”, or “our” refers to Micro Plant Studio LLC, located at:

Micro Plant Studio LLC

365 W Broadway

South Boston, MA 02127-1936

United States

Email: info@microplantstudio.com

2. ABOUT THIS PRIVACY POLICY

Your privacy is important to us. This Privacy Policy explains how Micro Plant Studio LLC collects, uses, discloses, and protects your personal information when you visit our website (microplantstudio.com), purchase our products, book workshops or events, or interact with our online and offline services (collectively, the “Services”).

Please take a moment to read this policy carefully. By using our Services, you agree to the collection and use of information in accordance with this Privacy Policy.

3. WHAT PERSONAL INFORMATION WE COLLECT AND HOW WE COLLECT IT

A. Information You Provide Directly to Us

  • Contact Information: Name, email address, mailing/shipping address, phone number, and communication preferences when you place an order, subscribe to our newsletter, register for workshops or events, or reach out to us.

  • Payment Information: Credit/debit card numbers, billing address, and account details needed to process orders. (Note: Payment card data is collected and processed directly by our secure third-party payment processors. Micro Plant Studio does not store your full financial details on our servers.)

  • Order & Service Details: Details about the products, plants, floral arrangements, 3D printing orders, or event rental bookings you purchase or inquire about.

  • Form & Survey Responses: Feedback, contest or promotion entries, or questionnaire responses.

  • Customer Service Communications: Transcripts, email correspondence, or notes from phone calls or text messages when you communicate with our customer service team.

B. Information Collected Automatically

When you interact with our website, we automatically collect certain technical data, including:

  • Device and Usage Information: IP address, browser type, operating system, referring URL, pages viewed, links clicked, and date/time stamps.

  • Cookies & Tracking Data: Information collected through cookies, pixel tags, and analytics tools to enhance site functionality and user experience.

4. HOW WE USE YOUR PERSONAL INFORMATION

We use your personal information for legitimate business purposes, including:

  • Fulfilling Orders & Services: Processing orders, managing event bookings and workshops, delivering products, and processing payments.

  • Customer Support: Responding to inquiries, sending order confirmations, updates, administrative notifications, and support messages.

  • Marketing & Communications: Sending newsletters, promotional offers, and updates about upcoming workshops, plant care tips, or family events (where permitted or requested).

  • Improving Our Services: Analyzing website usage and trends to optimize our product offerings, website navigation, and customer experiences.

  • Security & Fraud Prevention: Detecting, investigating, and preventing fraudulent transactions or security threats, protecting our business and customers.

  • Legal Compliance: Fulfilling legal, tax, or regulatory obligations.

5. LEGAL BASIS FOR PROCESSING

Depending on your location, we collect and process your personal information under the following legal bases:

  • Contractual Necessity: To perform our obligations under a contract with you (e.g., to process and deliver your order or workshop registration).

  • Consent: Where you have explicitly agreed to receive marketing communications or allowed non-essential cookies. You can withdraw consent at any time.

  • Legitimate Interests: To operate and improve our business, provide customer support, and secure our platforms, provided these interests do not override your fundamental rights.

  • Legal Obligation: To comply with applicable laws, legal requests, or court orders.

6. HOW WE SHARE YOUR PERSONAL INFORMATION

We do not sell your personal information. We may share your data only in the following scenarios:

  • Service Providers & Vendors: With third-party partners who perform services on our behalf (e.g., payment processors, shipping/courier services, website hosting, email delivery platforms, and analytics providers).

  • Business Transfers: In connection with or during negotiations of any merger, sale of company assets, financing, or acquisition of all or part of our business.

  • Legal & Regulatory Requirements: If required by law, subpoena, court order, or to protect the safety, rights, or property of Micro Plant Studio LLC, our users, or the public.

  • Mobile / SMS Information Protection: No mobile information will be shared with third parties or affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

7. YOUR MARKETING CHOICES & MOBILE/SMS DATA

  • Email Marketing: You may unsubscribe from promotional emails at any time by clicking the “Unsubscribe” link at the bottom of any marketing email or by emailing us at info@microplantstudio.com.

  • Transactional Messages: Opting out of promotional messages does not affect transactional or service communications (such as order status updates, receipt notifications, or customer support replies).

  • Text Messaging (SMS): If you opt in to receive text message notifications or updates from Micro Plant Studio LLC, we will only use your mobile number for the specific communications you agreed to receive. Mobile phone numbers, opt-in data, and consent details will not be shared, sold, rented, or leased to third parties or affiliates for marketing or promotional purposes.

8. DATA RETENTION AND DELETION

We retain your personal information only as long as necessary to fulfill the purposes for which it was collected, including fulfilling legal, accounting, or reporting obligations.

When determining retention periods, we evaluate the volume, nature, and sensitivity of the data, the potential risk of unauthorized use, and applicable legal obligations. When information is no longer needed, we securely delete or anonymize it.

9. INTERNATIONAL TRANSFERS

Our operations are based in the United States. If you visit our website or communicate with us from outside the U.S., your personal information may be transferred to, stored, and processed in the United States, where data protection laws may differ from those in your jurisdiction. We ensure appropriate safeguards are implemented to protect your data in compliance with applicable privacy laws.

10. YOUR DATA PROTECTION RIGHTS

Depending on your residency (including under state regulations like CCPA/CPRA or international laws like GDPR), you may have the following rights regarding your personal data:

  • Right to Access: Request details about the personal information we hold about you.

  • Right to Rectification: Request corrections to inaccurate or incomplete personal information.

  • Right to Erasure / Deletion: Request the deletion of your personal data, subject to legal or contractual exemptions.

  • Right to Opt-Out: Request to opt-out of direct marketing or specific data sharing.

  • Right to Data Portability: Request a copy of your personal data in a structured, machine-readable format.

To exercise any of these rights, please submit a request to info@microplantstudio.com. We will verify and respond to your request in accordance with applicable privacy laws.

11. COOKIES AND TRACKING TECHNOLOGIES

We use cookies, web beacons, and similar tracking technologies to recognize your browser, remember user preferences, and analyze site usage. You can manage or disable cookies through your web browser settings. Please note that disabling cookies may affect certain interactive features on our website.

12. CHILDREN’S PRIVACY

Our website and Services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information without parental consent, please contact us so we can promptly delete the information.

13. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy periodically to reflect changes in our practices or applicable legal requirements. When updates occur, we will revise the “Effective Date” at the top of this policy. We encourage you to review this page periodically to stay informed about how we protect your information.

14. CONTACT US

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

Micro Plant Studio LLC

365 W Broadway

South Boston, MA 02127-1936

Email: info@microplantstudio.com

Micro Plant Studio
365 W Broadway South Boston MA US 02127-1936
info@microplantstudio.com
+16178558785

http://eepurl.com/cBYyE848Zz

Messaging Terms & Conditions

Micro Plant Studio | 365 W Broadway South Boston MA US 02127-1936

General

When you opt-in to the service, we will send you a message to confirm your signup.

By opting into messages, you agree to receive recurring automated marketing and informational text messages from Micro Plant Studio. Automated messages may be sent using an automatic telephone dialing system to the mobile telephone number you provided when signing up or any other number that you designate.

Message frequency varies, and additional mobile messages may be sent periodically based on your interaction with Micro Plant Studio. Micro Plant Studio reserves the right to alter the frequency of messages sent at any time to increase or decrease the total number of sent messages. Micro Plant Studio also reserves the right to change the short code or phone number or alphanumeric sender where messages are sent

Your usual message and data rates may apply. If you have any questions about your text plan or data plan, it is best to contact your mobile provider. Your mobile provider is not liable for delayed or undelivered messages.

Your consent to receive marketing messages is not a condition of purchase.

Carriers

Carriers are not liable for delayed or undelivered messages.

Cancellation

Messages will provide instructions to unsubscribe either by texting STOP or through an included link. After you unsubscribe, we will send you a message to confirm that you have been unsubscribed and no more messages will be sent. If you would like to receive messages from Micro Plant Studio again, just sign up as you did the first time and Micro Plant Studio will start sending messages to you again.

Info

For support regarding our services, email us at info@microplantstudio.com or, if supported, text \”HELP\” to our messages at any time and we will respond with instructions on how to unsubscribe. If we include a link in messages we send you from Micro Plant Studio, you may also access instructions on how to unsubscribe and our company information by following that link.

Transfer of Number

You agree that before changing your mobile number or transferring your mobile number to another individual, you will either reply \”STOP\” from the original number, unsubscribe using the link included in our messages (if one is provided), or notify us of your old number at info@microplantstudio.com. The duty to inform us based on the above events is a condition of using this service to receive messages.

Privacy

If you have any questions about your data or our privacy practices, please visit our http://eepurl.com/cBYyE848Zz.

Messaging Terms Changes

We reserve the right to change or terminate our messaging program at any time. We also reserve the right to update these Messaging Terms at any time. Such changes will be effective immediately upon posting. If you do not agree to a change to these Messaging Terms, you should cancel your enrollment with our messaging program. Your continued enrollment following such changes shall constitute your acceptance of such changes.